ProMax Unlimited Compliance

As soon as you enter a customer into ProMax an OFAC screening is immediately performed. If there is a potential match, a warning appears on the screen to alert the manager or salesperson.

If your current OFAC solution requires you pull credit on the customer, you aren’t fully protected. With ProMax, there is no need to pull credit or pay an extra fee. The Total Compliance Solution includes unlimited OFAC screens at no additional charge.

For more information, visit our OFAC Screening page.

No matter how you log a customer into ProMax, when a customers’ personal information is collected, you are automatically prompted to print a Privacy Notice. Once printed, a noted is generated on the customer record with the date and time the document was printed. If you utilize a ProMax digital signature pad, the document and customer signature are stored in ProMax forever.

For more information, visit our Privacy Notice page

When a credit report is pulled in ProMax, a Red Flag “Score” is automatically generated.  Based on the information collected, the score reflects weather your potential customer’s identity is in question.  If the icon is green, no further investigation is required; if yellow, four “out of wallet” questions immediately appear for identity verification.  If the exam is failed, an incident report is generated for manager review.

For more information, visit our Red Flag Solution page

When you pull credit reports in ProMax, we automatically generate an elegant Exception Notice that is easy to understand, and complies with all federal regulations. You can print the notice when the customer is in your store, send via email, or utilize our Automated Failsafe Compliance Option. If a notice hasn’t been provided, we’ll send the notice and a cover letter on your behalf. All Exception Notice activity is recorded on the ProMax Customer Workscreen, date and time stamped for review.

For more information, visit our ProMax Risk-Based Pricing page.

The ProMax Adverse Action solution makes it easy to identify consumers due a required Adverse Action Letter. Using the Exit Manager Note, it’s easy for your staff to select the appropriate Adverse Action course of action. We’ve taken the guess work and confusion out of the process, and eliminated the need to send every customer that visited your store a letter.

For more information, visit our ProMax Adverse Action page.

We’ve created two Compliance focused reports to assist you in case of an audit or lawsuit. These reports are automatically populated just by using ProMax, and help to ensure nothing slips through the cracks.

The ProMax Compliance Review Report gives you a visual snapshot of what steps were taken with each customer and where any potential problem are.

The ProMax Incident Report permanently records past compliance incidents. Red Flag problems, OFAC matches, SSN irregularities and signed document overrides are date and time stamped, and cannot be deleted.